Patients want a human connection, a physician that listens, and empathy for their position and condition.
Empathy is not the same as sympathy.
With specialized expertise in physician leadership, JFQ Consulting offers leadership development with a focus on emotional and social competencies, communication, and conflict management and negotiation skills to provide the tools for physicians to excel as both clinicians and leaders.
JFQ Consulting principle, Joann Farrell Quinn, PhD, has specialized expertise in physician leadership through her own proprietary research, which offers insight into the unique nature of physician leadership and provides effective ways to develop physician leaders on an individual, team and organizational basis.
Take a look at Joann’s newest article on physician leadership: http://www.emeraldinsight.com/doi/pdfplus/10.1108/JHOM-05-2015-0079